Terms & Conditions
Welcome to pizzaking.co.nz, the official platform for Cosmo Casino. By accessing and using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any revisions become effective upon being posted on this page. Continued use of the platform after such changes signifies your acceptance. If you disagree with any alterations, you may request to close your account by contacting [email protected].
1. Use of the Site
By creating an account and using the services available on pizzaking.co.nz, you agree to comply with all applicable laws and regulations. Users must not engage in fraudulent, misleading, or abusive activities. We reserve the right to refuse service, suspend accounts, or limit access if these terms are violated.
When registering, you are required to provide accurate information, including your name, age, contact details, and payment information. Submitting false or fabricated information, or impersonating someone else, is strictly prohibited. Each individual, household, and IP address may only hold one account; multiple accounts risk suspension, and any funds may be forfeited.
Account holders are responsible for safeguarding their login credentials. Any unauthorized actions arising from a failure to secure account details fall under your own responsibility. If you detect suspicious activity, please notify our support team immediately.
2. Eligibility & Responsible Gaming
You must meet the legal gambling age in your jurisdiction to access this platform. It is your responsibility to ensure compliance with the gambling laws in your region. Any accounts used by individuals below the legal age will be closed, and any associated winnings will be voided.
Cosmo Casino is committed to promoting responsible gaming. Gambling should be a source of fun, not a means of income. If you find it difficult to manage your gaming habits, please seek assistance. We offer a self-exclusion feature that prevents access to the platform for a specific duration. Once activated, self-exclusion remains in effect until the designated time has passed.
If you suspect that a friend or family member is developing problematic gambling behavior, please contact our support team for guidance. Organizations like GamCare and Gamblers Anonymous also provide professional assistance.
3. Deposits, Withdrawals & Wagering Requirements
All transactions must be conducted through approved payment methods found on pizzaking.co.nz. Deposits must come from payment accounts held in the same name as the registered account. Attempts to deposit via third-party accounts may lead to the transaction being reversed and possible account suspension.
Withdrawals are subject to verification procedures. We may request additional documents (e.g., proof of identity, address, or funding source) before processing withdrawals. Failure to complete verification may delay or obstruct withdrawal requests.
Promotional offers, such as deposit bonuses or free spins, typically involve wagering requirements. These must be fulfilled before you can withdraw any associated winnings. Attempts to exploit or manipulate promotional terms can result in bonus cancellation and forfeiture of winnings.
4. Prohibited Activities
Users must refrain from engaging in any deceptive, exploitative, or illegal behaviors on the platform. The following are strictly prohibited:
- Creating multiple accounts to exploit promotions
- Colluding with other players
- Employing bots or automated tools to manipulate game results
- Attempting to hack, reverse-engineer, or compromise site functionality
- Providing false or misleading information during sign-up or verification
Violating these rules may lead to account suspension, forfeiture of funds, and potential legal consequences. Cosmo Casino may also report suspicious behavior to the relevant authorities.
5. Game Fairness & Technical Issues
Cosmo Casino employs certified and tested Random Number Generator (RNG) technology to ensure fair game outcomes. However, if a technical malfunction occurs, affected bets may be voided and any corresponding winnings reversed.
If a game session is interrupted due to server problems, please refresh the page or log in again. If the issue persists, contact customer support with the relevant game details and timestamps. We cannot be held responsible for losses resulting from connectivity issues or third-party technical failures.
6. Intellectual Property
All content, images, trademarks, and gameplay mechanics featured on pizzaking.co.nz remain the exclusive property of Cosmo Casino. Unauthorized duplication, distribution, or alteration of platform materials is strictly forbidden. Users may not use brand names, trademarks, or copyrighted materials for personal or commercial purposes without prior written authorization.
7. Account Termination & Suspension
We reserve the right, at our discretion, to terminate or restrict access to any user account found in breach of these terms. Under such circumstances, we may annul bets, withhold winnings, or prevent further activity on the platform.
If you wish to close your account, please contact our support team. Following account closure, any remaining balance (excluding bonus funds) will be returned, provided that no rules have been violated.
8. Limitation of Liability
Cosmo Casino services are provided “as is,” with no explicit or implied warranties. We are not accountable for:
- Loss of funds resulting from user negligence
- Service disruptions caused by external providers
- Unauthorized account access due to insufficient password protection
- Technical failures beyond our immediate control
By using the platform, players acknowledge the inherent financial risks involved in gambling and accept that Cosmo Casino cannot be held responsible for personal losses.
9. Dispute Resolution
If a dispute arises, please contact our customer support first. If the matter cannot be resolved, it may be escalated to an independent gaming authority.
Decisions made by Cosmo Casino regarding game outcomes, promotions, or account statuses are final.
10. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction where Cosmo Casino operates. By using this platform, you agree to the exclusive jurisdiction of local courts for any legal matters arising from these terms.
11. Contact Information
If you have questions about these Terms & Conditions or any other concerns, please contact our support team at [email protected].
By accessing pizzaking.co.nz, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not consent, please discontinue using the platform immediately.